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Shipping & Returns

Shipping Policy:
We ship internationally. We can ship on our Freight, UPS, FedEx or US Postal Service accounts. You may also provide your own freight account number at the time of ordering. We insure all shipments for full value.

Non-Defective Return Policy:
Non-defective returns are subject to a 15 day restocking fee, and must be received by our returns department within 30 days of the original invoice.

Requesting an RMA Number:
All returns must be clearly labeled with an RMA number. Please contact us at support@portableunix.com to request an RMA number. Please include as much of the following as you can:

Your Name & Company Name
Your Phone Number
Model Number of Product
Serial Number of Product
Invoice Number

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